Developments in California HR and Employment Law; Best California HR Practices
Tuesday, January 17, 2012
AB 469 Notice to Employees at Time of Hire
One of the many laws that affected employers in California for 2012 is AB 469 called the Wage Theft Prevention Act of 2011. It requires, among other things, that employers provide a notice to employees at the time of hire (conceivably so it is much easier to sue you). The Department of Industrial Relations recently posted a template that employers can use to comply with the AB 469 notice requirement. It is located at http://www.dir.ca.gov/dlse/LC_2810.5_Notice.pdf.
Friday, January 13, 2012
Employment Lawyers Attacking Local Businesses
I
have noticed over the past couple of months several out-of-area law firms
sending letters to local businesses accusing them of wrongful employment
practices. The letters focus on wage and hour issues, and on appropriate
record-keeping. It appears that these lawyers may be aggressively
marketing the Central Valley for cases that can result in substantial legal
fees for those law firms. In light of this apparent marketing push, I
want to remind my clients of some of the areas that can result in litigation.
Record
of Hours Worked.
An employer is required to maintain time records of all non-exempt
employees. The records should include start time and ending time, and
also time in and out on a meal period. A time record should show actual
times as opposed to merely a number of hours worked each day. An employer
is not required to keep time records of rest periods. However, in some
businesses, time records may be the only method of determining if employees are
taking rest periods. I recommend that employers use a certification on
their timecards where employees can verify that the hours recorded are the
actual hours worked, and that the employee was provided the opportunity to take
all rest and meal periods.
Record-keeping
Requirement for Payroll Records. Assembly Bill 469, which went
into effect January 1, 2012, clarified the law in California regarding the
retention of payroll records. Payroll records must be maintained for a
period of not less than 3 years. (Labor Code § 1174.)
An
employer who receives either a written or an oral request to inspect or copy
records pertaining to employment must comply within 21 calendar days.
(Labor Code § 226(b).) Failure to timely comply can result in a penalty
of $750. (Labor Code § 226(f).)
Paystub
Rules.
Labor Code § 226 requires employers to include the following categories of
information on paystubs accompanying paychecks: (1) gross wages earned;
(2) total hours worked*; (3) the number of piece-rate units earned and any
applicable piece rate; (4) all deductions; (5) net wages earned; (6) the
inclusive dates of the pay period; (7) the name of the employee and the last
four digits of his or her social security number or an employee identification
number other than a social security number; (8) the name and address of the
legal entity that is the employer and, if the employer is a farm labor
contractor, the name and address of the legal entity that secured the services
of the employer; and (9) all applicable hourly rates in effect during the pay
period and the corresponding number of hours worked at each hourly rate.
I
hope you noticed the * under category #2. You are not required to
indicate total hours worked of any employee “whose compensation is solely based
on a salary and who is exempt from payment of overtime” under Labor Code
section 515 or a Wage Order. Typically, the only categories of persons
covered under this exception are managers, professionals and
administrators. Employees either exempt as outside sales or inside sales
are generally paid at least in part on commissions. Accordingly, under a
strict reading of this exception, an employer is still required to list hours
worked of an employee otherwise exempt from overtime if the employee’s
compensation is not exclusively salary.
The
penalty for a violation of section 226 is a civil penalty in the amount of $250
per employee per violation in an initial citation and $1,000 per employee for
each violation in a subsequent citation. (Labor Code § 226.3.) In
addition, an employee “suffering injury as a result of a knowing and
intentional failure by an employer” can seek damages of $100 per pay period, up
to a maximum of $4,000. (Labor Code § 226(e).) The employee’s
attorney is also “entitled to an award of costs and reasonable attorney’s
fees.” (Labor Code § 226(e).)
Meal
Periods.
We are all waiting for a ruling from the Supreme Court in the Brinker
case. However, that does not stop plaintiffs’ lawyers from contending
that the employer did not provide a meal period to an employee. If an
employer interfered with the employee’s right, a “penalty” (which is really
considered a wage) is imposed, calculated at the employee’s hourly rate of
pay.
These
lawyers are also challenging employees’ on-duty meal periods. Under the
law, an on-duty meal period is permitted, provided that the employee signs an
agreement and “the nature of the work prevents an employee from being relieved
of all duty.” I have many clients in various industries that employ
workers who work alone. This is common in the hotel, alarm, retail,
including convenience stores and gas stations and other industries where
employees work through the night. Typically, due to the need for someone
present at the facility, an employee is not permitted to leave for a meal
period.
The
claim made by plaintiffs’ lawyers is that it is not the nature of the work, or
any specific job activity, but rather the decision of the employer, that the
employee cannot be relieved of duty. If two employees were performing the
same job, each could be relieved of duty. Therefore, it is not the work
that compels an on-duty meal period.
This
is a very artful claim. Of course, there is no legal authority supporting
the claim. However, there is no legal authority expressly rejecting the
claim. This leaves employers in limbo with workers who work alone on a
job and cannot leave. I think the better argument is that the nature of
the work is working without co-workers or supervision. Leaving a post in
such a position where an employee must be available for an emergency or to
assist a customer, can result in inconvenience, discomfort and even harm.
Therefore, it is the nature of the work that compels an on-duty meal
period.
It
should also be considered whether the inability to leave a post when an
employee is working alone makes it impossible for the employee to take a
10-minute rest period. Most of the overnight workers who are alone have
nothing to do most of the time. However, asking someone to be available
to do something is considered “work.” (Yes, sometimes doing nothing is
work!) An employer should ask itself whether a 10-minute rest period on
the premises could be provided without jeopardizing services.
Penalties
for Late Payment.
An employee who is not paid all wages due at the time of termination is
entitled to a penalty for waiting to be paid calculated at his/her daily wage,
for a period of up to 30 days. The one-hour penalties imposed for not
providing employees with meal or rest periods are considered “wages.”
Therefore, non-payment of that penalty gives rise to these waiting period
penalties.
Conclusion. We
always advise clients to avoid claims. Avoidance is cheaper than
litigation. In many cases alleging wage and hour or record-retention
violations, the damages to the employees is relatively low, and perhaps even
minimal. However, the attorneys’ fees provisions of these statutes allow
the lawyers to reap thousands, and hundreds of thousands, of dollars.
Many of you have heard me tell about the Fresno County case where the employee
was awarded $42,000 (and after deducting fees and costs went home with about
$19,000, only to be taxed on $42,000). The employee’s lawyer was
subsequently awarded $420,000.
Please
take these wage issues seriously. If you have any concerns regarding your
wage and hour or record-keeping practices, please call us.
Tuesday, January 10, 2012
Calling The Boss An "F-ing Crook" -- Is This Language Protected By Law So Long As You Don't Hit Him?
Nick Aguirre took a sales job with Plaza Auto Center, a used car dealership in Yuma, Arizona. At a tent sale held in the Sears parking lot, Nick asked where the restroom facilities were located, and where he could take a break. A manager responded that salespeople are always on break waiting for customers.
Nick also questioned the compensation policy. He thought he should earn a draw against commissions. He also complained when he sold a vehicle anticipating at least a $1,000 commission, but received only $150.
Nick complained again when a manager indicated the cost of a repair would be taken equally from all salespersons' paychecks since no one would fess up to the accident. The company told Nick that they had many people to choose from if he didn't like his job.
After receiving information from an Arizona governmental agency indicating that at least a draw at minimum wage must be provided to salespersons, Nick confronted management. They told him he could work elsewhere if he wanted to work for minimum wage. Then a meeting was held and the managers told Nick he was too negative and asked too many questions. They told him he didn't need to work at Plaza if he didn't like it. That tweaked Nick and he raised his voice calling the boss a "fucking mother fucking," a "fucking crook" and an "asshole." He told the boss he was stupid, that no one liked him, and that everyone gossiped about him. He then stood up, pushed his chair aside and told Plaza that it would regret it if it fired him. So Plaza fired him.
Nick challenged the termination under the National Labor Relations Act ("NLRA"). He claims that he was engaged in concerted activity and that Plaza's action in firing him constituted an unfair labor practice.
The matter was heard by an ALJ. He held that while Nick was engaged in concerted activity, his outburst, complete with obscenities and personal attacks, resulted in a loss of protection under the NLRA. The National Labor Relations Board ("Board") concluded that Nick's conduct was not so severe that Nick lost protection under the NLRA. The case was appealed to the Ninth Circuit Court of Appeals.
The issue in the case was whether Nick's outburst was so bad -- opprobrious -- that Nick lost the protection otherwise afforded him under the NLRA to engage in concerted activities regarding workplace conditions. The court referred to the test developed in Atlantic Steel Co., 245 N.L.R.B. 814 (1979) as a framework in analyzing this matter. Under Atlantic Steel, courts look at four factors to determine if a worker loses the protection of the NLRA because his/her acts are indefensible or abusive. The factors are: (1) The place of the discussion; (2) the subject matter of the discussion; (3) the nature of the employee's outburst; and (4) whether the outburst was provoked by the employer's unfair labor practice.
According to the court, the fact that the meeting with Nick was held behind closed doors, and did not disrupt operations, weighed in favor of protection. Moreover, the court concluded that Nick's outburst could not be separated from his complaints regarding workplace conditions (i.e., rest periods, restroom facilities, calculation of commissions, etc.). And Plaza engaged in unfair labor practices by threatening to fire Nick if he did not stop complaining. Thus three of the four factors weighed in favor of protection in spite of Nick's outburst.
The critical factor, however, was the nature of the outburst. The Board implied that absent physical contact, or the threat of physical violence, an outburst does not result in the loss of protection. The court disagreed with the Board's position, noting prior cases that hold offensie and personally denigrating remarks alone can result in the loss of protection, whether or not physical violence is present. Moreover, the court noted that the Board had adopted the ALJ's findings of fact and credibility. These findings included a conclusion that Nick's behavior was belligerent, menacing and physically aggressive.
In the end, the court remanded the case to the Board to either adopt all of the ALJ's findings, or to explain why it is not adopted the findings.
What do we learn from this? First, an employer shouldn't be a jerk. Respond to an employee's legitimate concerns about pay, restroom facilities and the ability to take breaks. Second, think twice before disciplining an employee for an emotional outburst. If physical violence or a threat of violence is part of the outburst, there appears to be no question that an employee will lose the protection of the NLRA. However, if physical violence is not part of the outburst, the nature of the outburst must be carefully weighed against the other three factors of the Atlantic Steel case. In this particular case, employers can see that the Board does not consider the language quoted above (4th paragraph) so opprobrious as to negate protection of the NLRA.
In my opinion, had the employer acted responsibly in responding to Nick's valid concerns, the matter would not have escalated to a confrontation. I am not excusing Nick's behavior. Frankly, I feel that such behavior, even if part of a larger discussion about working conditions, should not be condoned or protected.
However, at times employees can feel as though they have nowhere else to turn and lash out as their only perceived means of finding assistance. Providing employees with a viable outlet to communicate will foster goodwill, a fair means of airing grievances, and also a postive method of resolving differences.
Bottom line: My advice is to avoid the claim, adopt good HR practices that avoid confrontations. If it does happen, then given the context, the behavior would be more likely sufficient to lose the protection of the NLRA and discipline would be appropriate.
Nick also questioned the compensation policy. He thought he should earn a draw against commissions. He also complained when he sold a vehicle anticipating at least a $1,000 commission, but received only $150.
Nick complained again when a manager indicated the cost of a repair would be taken equally from all salespersons' paychecks since no one would fess up to the accident. The company told Nick that they had many people to choose from if he didn't like his job.
After receiving information from an Arizona governmental agency indicating that at least a draw at minimum wage must be provided to salespersons, Nick confronted management. They told him he could work elsewhere if he wanted to work for minimum wage. Then a meeting was held and the managers told Nick he was too negative and asked too many questions. They told him he didn't need to work at Plaza if he didn't like it. That tweaked Nick and he raised his voice calling the boss a "fucking mother fucking," a "fucking crook" and an "asshole." He told the boss he was stupid, that no one liked him, and that everyone gossiped about him. He then stood up, pushed his chair aside and told Plaza that it would regret it if it fired him. So Plaza fired him.
Nick challenged the termination under the National Labor Relations Act ("NLRA"). He claims that he was engaged in concerted activity and that Plaza's action in firing him constituted an unfair labor practice.
The matter was heard by an ALJ. He held that while Nick was engaged in concerted activity, his outburst, complete with obscenities and personal attacks, resulted in a loss of protection under the NLRA. The National Labor Relations Board ("Board") concluded that Nick's conduct was not so severe that Nick lost protection under the NLRA. The case was appealed to the Ninth Circuit Court of Appeals.
The issue in the case was whether Nick's outburst was so bad -- opprobrious -- that Nick lost the protection otherwise afforded him under the NLRA to engage in concerted activities regarding workplace conditions. The court referred to the test developed in Atlantic Steel Co., 245 N.L.R.B. 814 (1979) as a framework in analyzing this matter. Under Atlantic Steel, courts look at four factors to determine if a worker loses the protection of the NLRA because his/her acts are indefensible or abusive. The factors are: (1) The place of the discussion; (2) the subject matter of the discussion; (3) the nature of the employee's outburst; and (4) whether the outburst was provoked by the employer's unfair labor practice.
According to the court, the fact that the meeting with Nick was held behind closed doors, and did not disrupt operations, weighed in favor of protection. Moreover, the court concluded that Nick's outburst could not be separated from his complaints regarding workplace conditions (i.e., rest periods, restroom facilities, calculation of commissions, etc.). And Plaza engaged in unfair labor practices by threatening to fire Nick if he did not stop complaining. Thus three of the four factors weighed in favor of protection in spite of Nick's outburst.
The critical factor, however, was the nature of the outburst. The Board implied that absent physical contact, or the threat of physical violence, an outburst does not result in the loss of protection. The court disagreed with the Board's position, noting prior cases that hold offensie and personally denigrating remarks alone can result in the loss of protection, whether or not physical violence is present. Moreover, the court noted that the Board had adopted the ALJ's findings of fact and credibility. These findings included a conclusion that Nick's behavior was belligerent, menacing and physically aggressive.
In the end, the court remanded the case to the Board to either adopt all of the ALJ's findings, or to explain why it is not adopted the findings.
What do we learn from this? First, an employer shouldn't be a jerk. Respond to an employee's legitimate concerns about pay, restroom facilities and the ability to take breaks. Second, think twice before disciplining an employee for an emotional outburst. If physical violence or a threat of violence is part of the outburst, there appears to be no question that an employee will lose the protection of the NLRA. However, if physical violence is not part of the outburst, the nature of the outburst must be carefully weighed against the other three factors of the Atlantic Steel case. In this particular case, employers can see that the Board does not consider the language quoted above (4th paragraph) so opprobrious as to negate protection of the NLRA.
In my opinion, had the employer acted responsibly in responding to Nick's valid concerns, the matter would not have escalated to a confrontation. I am not excusing Nick's behavior. Frankly, I feel that such behavior, even if part of a larger discussion about working conditions, should not be condoned or protected.
However, at times employees can feel as though they have nowhere else to turn and lash out as their only perceived means of finding assistance. Providing employees with a viable outlet to communicate will foster goodwill, a fair means of airing grievances, and also a postive method of resolving differences.
Bottom line: My advice is to avoid the claim, adopt good HR practices that avoid confrontations. If it does happen, then given the context, the behavior would be more likely sufficient to lose the protection of the NLRA and discipline would be appropriate.
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